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Business Operations, Construction · AI Agent, Automation, Dashboard
An AI operations platform that manages service enquiries, schedules field teams, updates jobs, generates reports, and automates customer follow-up.
Construction and field-service teams handled leads, appointments, job assignments, status updates, reports, and customer communication across several tools.
I built an automation layer connected to CRM and field-service platforms that qualifies enquiries, schedules appropriate staff, updates job records, generates completion documents, and triggers follow-up.